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2020 Assisted Living Trends

Happy senior couple sitting together in an assisted living home.

As the year hits the halfway mark, the senior living industry is beginning to look ahead at trends and changes to improve resident health. By the end of the year, senior living communities may see an increased demand from their residents for more customized living spaces and amenities.

Some common trends you might expect to see as you search for a senior living community for your loved one include a hyper-focus on technology and customer service and greener, more environmentally friendly initiatives.

3 Assisted Living Trends to Watch Out for in the Remainder of 2020

If you’re in the market for an assisted living community for your loved one, the following trends can help you find the perfect home for your loved one’s health, safety and happiness.

  1. An Increased Focus on Customer Experience. The senior living market has become very saturated over the last few years, causing many senior living communities to self-evaluate and determine how they stand out amongst competitors. According to statistics from the National Center for Assisted Living, many assisted living residents are going to require specific care and services.

This means that it will be common for senior living communities to continue to invest in new services that set them apart from their competitors. Some services could include things like:

    • An increase in public spaces, such as on-site restaurants and diners.
    • More variety of in-home health options that allow residents to receive healthcare right in their apartments.

At Peabody, we have implemented the One Day app and virtual visits at our community to stay current with the everchanging landscape of senior living. We have also recently added SnapEngage live chat to our website, which allows us to have another way to interact with individuals and answer questions about the community.


  1. A Switch from Traditional to Digital Record Keeping. By the end of 2020, most senior living communities will have made the switch from traditional paper record keeping for residents to completely digital record keeping. This is imperative for keeping efficient, accurate and organized medical and health records. Paper records can easily be misplaced or lost and are very difficult to keep current. By switching over to completely digital records, senior living communities can help reduce the risk of adverse drug events and make resident records easily accessible from anywhere at any time.


  1. Prioritized Technological Innovations. Using different forms of technology can help assisted living residents remain healthier, be better connected and more informed. By implementing a few new technological systems, senior living communities can help improve the care their residents receive.

Here are some of the different forms of technology you might see implemented in your loved one’s senior living community:

    • Smart home technology, voice activated devices in senior living apartments that allow residents to connect with loved ones and call for help when needed
    • Smart watches, to track blood pressure, heart rate and oxygen levels
    • Telehealth, an option for residents to connect with doctors virtually

At Peabody, we are prioritizing technology through social media use and new conferencing apps to ensure our community is staying up to date on technological trends and connection.

Innovative Initiatives at Peabody Retirement Community

At Peabody Retirement Community, we aim to stay innovative and focused on improving our services to ensure residents are receiving the highest quality care possible. To achieve our goals, a few of our latest features we have implemented include:

  • One Day videos and a One Call app to communicate with residents and families
  • Virtual tours of our community
  • Network upgrades, and
  • Utilization of platforms like Zoom and Facebook messenger to connect families virtually

We are also very focused on the 8 dimensions of wellness in our communities. Your loved one can pursue all 8 dimensions – spiritual, vocational, intellectual, emotional, physical, social, environmental and health services – right on our campus. These 8 dimensions are designed to help provide healthy living for seniors of all abilities, and that’s why we ensure they are present in everyday life at Peabody.

Your Loved One Can Start Their Next Vibrant Chapter at Peabody Retirement Community

At Peabody Retirement Community, we are focused on providing all of our residents with the best care possible. We pay attention to the changing landscape of the senior living industry and do our best to adapt and make Peabody a place that residents want to call home.

We offer warmth, vitality and a home-like atmosphere to inspire the ageless spirit and welcome residents into our family. We invite your loved one to start their next vibrant chapter of life in our community. Please contact us today at 260-201-2701 to learn more about all of the services and amenities we offer our residents.

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